Doc Summary
When you purchase a hosting account you are required to associate your cpanel account with a domain. Much as it is associated with the cPanel account at creation, the primary domain of a cPanel account can be changed at any point when the client sees it fit.
Some reasons for changing the primary or main domain of a cPanel account may be when the current domain is expired or you wish to transfer it to another hosting account or maybe you simply want to attach your hosting package to a different domain name.
Note: Adding a primary domain to your account is not the same as registering a domain.
Yes, you can change the primary domain name associated with your hosting account, however the domain name itself once registered cannot be altered or changed.
Before changing the primary domain of your cPanel account take note of the following
- The domain name you want to host must be registered
- The domain name must not be a trademark
- The domain name must not be hosted on our servers and must not be added as an addon domain to your hosting account. If it has already been added, first delete it. Failure to delete it, you’ll get errors when trying to change the main domain.
After that contact our support team to carryout the domain name change for you since it requires elevated access inorder to be carried out. When you contact us, you will need to provide your current domain name and the new domain name you wish to change to
Please note that all references to URL database, contacts and mailing lists, SSL certificates, Softaculous app installs and associated backups will not be reassigned from your old domain to your new one. They must be updated manually. Changing your primary domain name may break your website, so you have to take extra caution before taking the process.
